A FAULT with the O2 network has left UK customers unable to use 4G or data.

“Our technical teams are investigating reports of issues when using data”

O2 Twitter account

Furious users took to social media to flag up problems with their services.

Issues were first reported in the network at around 5.30am on Thursday morning.

Customers in Manchester, London and Southampton have all reported outages.

The network has confirmed it is looking into the fault.

In a tweet, O2 said: “Our technical teams are investigating reports of issues when using data.

“Voice calls are working OK. We apologise for any inconvenience.”

One customer fumed: “My data is not working, when will this be fixed? I can only use Wi-Fi on my phone.”

Another said: “Ridiculous. I paid my £16.43 this morning too.”

O2 down

PROBLEMS: The O2 network has reportedly gone down across the UK (Pic: DS)

At around 7.33am, O2 tweeted: “We are aware our customers are unable to use data this morning.

“Our technical teams are working on the issue with high priority. We are really sorry and working as hard and as fast as we can to fix this. Please keep an eye on our status checker.”

In a furious rant, another O2 user said: “O2 have f***** it today.

“Entire 4G network for the entire country is down. By the sounds of it, a lot of users just don’t have any normal signal either. Embarrassing. Get it fixed O2.”

However, others were a little more positive.

One wrote on Twitter: “People are getting so worked up about O2 being down.

“I mean come on, it’s just data. Take a break, talk to someone, read a book.

“You do not need your phone 24/7. If it’s really that bad connect to wifi. Simple. Quit complaining.”

O2 later said the chaos was down to a software issue.

A statement read: “Outage Update: One of our 3rd party suppliers has identified a software issue in their system.

“Our technical teams are working extremely hard to resolve this.

“We’d encourage you to use Wi-Fi wherever you can and we are really sorry.”