Young thrillseekers were left in tears after they were stranded 150ft in the air for more than an hour when a theme park’s rollercoaster broke down.
The Millennium rollercoaster at Fantasy Island in Ingoldmells, Lincolnshire, ground to a halt while climbing up one of its inclines leaving dozens of people in limbo on Sunday.
Staff were rallying around trying to fix the issue but in the end everyone on the ride was escorted down in harnesses at around 6pm.
One person who was on the ride says the incident terrified younger visitors who were on the rollercoaster, while some people were left in tears, Lincolnshire Live reports.
Carly Tarry, from Boston, was on the ride with her daughter, niece and nephew, when it came to a halt.
She said: “We had gone there for the day and we decided to go on the ride.
“It set off before it came to a sudden stop near the top. It lurched forward a little bit more but then stopped again.
“We then waited and they said we would have to evacuate. They started to bring harnesses up and released the locks so we could put them on in the seats.
“They gave us hoodies to keep warm because it was quite breezy and a little chilly at the top.
“We had to clamber out in the most horrible way – you don’t realise how high up you’ve gone. It was pretty scary.”
Carly says her daughter, Emily Myers, dealt with the ordeal “amazingly”, although some people were left very upset about what had happened.
“My nephew was screaming and was so scared so they took him down first, before coming back for my niece,” the 34-year-old said.
“We could hear people crying ahead of us, so my daughter told them to take them down first – I’m so proud of her.”
Despite the park being closed by the time Carly and Emily had got down, they have refused to let it ruin their day out.
“It was 6.10pm when we got down so the park had closed at the point,” she said.
“We didn’t want the kids’ last memories of the day to be that, so we went to the beach.
“Before all that happened the kids were having an amazing time. I think we’ll come back, although I might not get on the rollercoaster next time!”
A spokesperson for Fantasy Island said the ride broke down after a fault set off safety systems designed to keep passengers safe and the rollercoaster is now working again as normal.
“We can confirm there was an event yesterday afternoon at Fantasy Island involving the Millennium rollercoaster,” she said.
“A fault within the rollercoaster drive triggered one of the multiple layers of safety systems causing the train to stop and lock. There were a number of passengers on the attraction who were safely evacuated.
“Our employees responded immediately and were reassuring customers face to face within 5 minutes of the occurrence. The well-being of our guests is priority and therefore an evacuation was carried out prior to further investigation.”