A Pennsylvania woman claims she was shortchanged in a slot game payout, and 13 other people claim the same thing.
NEW JERSEY (CBSNewYork/AP) —
— A woman from Pennsylvania is suing the maker of a popular online slots game, alleging that it wrongfully refused to pay her a $100,000 jackpot because of a “bug” in the game.
14 gamblers, including Lisa Piluso of Yardley, Pennsylvania, have filed the same complaint against the company, according to New Jersey regulators, alleging that they were told they had won far more than the manufacturer claims they were entitled to.
Piluso claims that American Gaming Systems, based in Las Vegas, initially offered her only $280, but later increased the offer to $1,000.
In a lawsuit filed in the United States on Thursday,
Piluso accuses the company of consumer fraud and other wrongful actions in Camden District Court in connection with the jackpot she was told she had won while playing on her phone in New Jersey on Oct.
Tuesday, February 2, 2020
“I’m an experienced online player, and I was shocked when AGS officials, including the company president, told me they weren’t going to pay, even when I showed them the screenshot I took of the $100,000 jackpot,” she said through her lawyer, Paul D’Amato.
“They said I won about $300, but they offered me $1,000 because we were ‘nice people,” Piluso said.
“How many other players have been in a similar situation and agreed to accept a portion of their winnings after being told they, too, were ‘nice people?'”
Requests for comment from AGS on Friday were not returned.
Although neither Caesars casino nor its online branch were named as defendants in the lawsuit, the Capital Gains game she was playing was on an online platform hosted by Caesars Interactive New Jersey.
Caesars has yet to respond.
The New Jersey Division of Gaming Enforcement looked into the matter and sent Piluso a letter on August 1.
27 revealing that AGS “had discovered an issue/bug within the game” in which bonus symbols from previous rounds were incorrectly not cleared from a player’s screen.
Deputy Attorney General Jennifer Russo-Belles wrote, “This error caused the patron(s) to believe that their bonus round winnings were higher than the actual winnings.”
She went on to say that the state had taken regulatory action against AGS, but she didn’t specify what it was.
As a response…
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