A cafe who fought with a customer who complained about a lack of highchairs have printed t-shirts with a logo referring to the online blow-up.
Kylie Lindsay, the daughter of a former Liberal MP, said she left a ‘polite’ review on The Low Road Cafe’s Facebook page to urge them to consider highchairs after visiting the restaurant one Sunday in June last year.
But the one-star review quickly sparked an online war of words when the Windsor cafe, in Brisbane’s north, gave an unfiltered response about customers leaving their ‘crap’ on highchairs.
Ms Lindsay said the cafe then began to bully her in comments on social media and even displayed a noticeboard in front of the store which read ‘now with lowchairs, love ya Kaz’.
The cafe have now taken the furore to the next level by selling shirts with highchairs emblazoned across the front.
The $30 black tees – which have a bright yellow snake sitting on the chairs – are available for purchase in store.
The Low Road’s customers appeared to be fans of the design, with some commenting their support on a picture shared to Facebook in December.
‘That design is AWESOME,’ one person wrote.
‘I’ll take mine with an extra serving of attitude thanks,’ commented another.
‘Fantastic!’ added a third.
During last year’s row, Ms Lindsay wrote in her first review: ‘We would have loved to have tried this this morning, but were very disappointed when we arrived to find you don’t have a highchair.
‘Appreciate it’s your business and your choice, but it means that young families like ours aren’t able to enjoy your hospitality and support a local business.’
The owners of the cafe responded to the original post saying they appreciate the difficulty of dining with a child as parents of a young family themselves.
‘We don’t have high chairs because our space is small and we’ve had accidents where people trip over them. Also people leave them covered in crap and it hurts our feelings,’ The Low Road Cafe said.
The owners added customers are welcome to bring their prams into the restaurant.
The matter escalated further when Ms Lindsay shared her story in a Brisbane mother’s group on Facebook.
‘I feel I was incredibly polite and to then be attacked and stalked online for offering some feedback and sharing with a local mum’s page that if they need highchairs I wouldn’t go to the Low Road Cafe is appalling,’ Ms Lindsay told Daily Mail Australia at the time.
Ms Lindsay, who said her first review was deleted by the Low Road Cafe, wrote a follow up review on their Facebook page where she became victim to further online abuse.
In the comment section, the Low Road Cafe wrote: ‘You are an a**hole, and when questioned you deleted all of your comments.’
‘Keep your one star rating, we don’t need you.’
Ms Lindsay told Daily Mail Australia the verbal altercation may have started over a highchair but escalated to online bullying.
‘I just want to stress this isn’t about the highchair. This is about standing up to bullying and intimidation,’ she said.
‘The cafe might think they are witty and clever but they have done themselves enormous reputational damage and bullying someone is neither witty, nor clever.’
Ms Lindsay also said the cafe called her ‘Karen’ instead of Kylie which she claims was written on a noticeboard in front of the cafe.
The noticeboard read: ‘Now with low chairs!!! Love ya, Kaz!’
Ms Lindsay also reviewed The Low Road Cafe on Google Reviews.
‘Hi Karen, thanks for your 4900000th opinion on the matter.. You’ve been kicking off on all sorts of social media trying to discredit us because you didn’t get your way, and now you’re here,’ the cafe responded.
‘We don’t have high chairs. We explained why. We are parents ourselves. Please, for the love of God have a glass of wine and pop some kind of nurturing essential oil in your diffuser and leave us alone.’
The cafe did not want to comment on the matter when contacted by Daily Mail Australia last year.
Cafe owner Naomi told The Courier-Mail they believe their first answer was appropriate, before Ms Lindsay shared it with parenting groups.
‘A regular sent us a screen shot and said she’s trying to make us out to be anti-family,’ she told the publication.
‘She’s going to get called an a**hole if she goes rabbiting on.
‘We are a small mum and dad business, we are cheeky and we’re not professional by any stretch.’
Naomi explained she was reduced to deleting the posts after the comments turned into strangers yelling at each other through their keyboards.
She said if Ms Lindsay accepted the cafe’s choice to not have high chairs she would have continued to go about her day and not post in parenting groups.