Bed bugs ate a couple alive at BandB, as shocking photos show a ‘filthy’ mattress and moldy food hidden under the bed.
A COUPLE claims bed bugs “ate them alive,” but the hotel manager claims that some guests are “looking for an excuse not to pay.”
After a night of sleeping in the “filthy” Roker Hotel in Blackpool, guests said they awoke with bed bug bites.
“The morning after we got there, my wife and I were bitten by bed bugs, as were our friends who went with us,” a guest wrote on TripAdvisor.
“You could see they were looking for an excuse not to pay, people are always looking for an excuse not to pay,” the Roker Hotel’s manager, Roberto, told LancsLive.
“It was clear they were only looking for a free place to stay.”
“We’ve been here for 20 years, and we have a steady stream of regular customers.”
The Roker Hotel is ranked 53rd worst in Blackpool out of 898 hotels.
There were 19 “Excellent” reviews and 32 “Very Good” reviews among the hotel’s 267 reviews.
However, 185 people rated the Bandamp;B as “terrible.”
It costs around £30 per night on average, which includes free parking, breakfast, and WiFi.
On the Facebook group “Blackpool Nightmare Holidays,” Charlotte May discussed her stay at the Roker Hotel.
“The beds were only remade for the next guests, not changed,” Charlotte claimed.
“There were filthy towels and bedding, food on the floor, and bed bugs.”
Mold on the walls and brown stains on the bedsheets are visible in Charlotte’s photos.
She took pictures of small black bugs near a mattress’s buttons.
Environmental Health and Trading Standards have been notified of Charlotte’s complaint.
She received a refund for her stay.
A short walk from Blackpool Pleasure Beach is this two-star, family-run hotel on New South Promenade.
“The room was cold, felt damp, and was in poor condition,” Alison M wrote in a TripAdvisor review.
“The next morning, we discovered bedbugs.”
Roberto, on the other hand, claimed that the guests were making excuses and that everything was in order.
“In this hotel, we give them everything for £30,” Roberto continued.
We are not claiming to be the Hilton; we are a two-star establishment.”
Roberto denied that the hotel had bed bugs, but admitted that he had spent over £1,200 a long time ago to ensure everything was in order.
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