Pixels in India haven’t received the stable Android 11 OTA update, and it might have to do with local carriers.
What you need to know
- The Android 11 OTA and factory images contain a note saying the build is available for “all carriers except IN.”
- Pixel users in India haven’t received the Android 11 update so far on any eligible Pixel device, including the Pixel 2, 2 XL, 3, 3XL, 3a and 3a XL.
- There’s no clear reason for the delay, but it might have to do with local carriers.
The Android 11 stable update is now available for all Pixels, but oddly enough, the OTA update isn’t available in India at this moment. Google’s OTA images page has download links for the Android 11 stable builds for all Pixels, and the version notes suggest the build is available for “all carriers except IN.”
The Android 11 build for the Pixel 4a has exclusions for EMEA, Singapore, and India as the phone isn’t available in these markets yet, but the OTA images for all other Pixels clearly state that the update is not available in India:
- Pixel 4a: 11.0.0 (RP1A.200720.011, Sep 2020, All carriers except EMEA, SG, and IN)
- Pixel 2, Pixel 3, and Pixel 4 series: 11.0.0 (RP1A.200720.009, Sep 2020, All carriers except IN)
A few dozen users from the country have taken to Google’s Pixel support pages to confirm that they haven’t picked up the Android 11 OTA update on their phones. The issue isn’t just limited to one model, with all eligible Pixels — from the Pixel 2 and 2 XL to the Pixel 3, 3 XL, 3a and 3a XL — not receiving the Android 11 OTA.
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I enrolled my Pixel 3 XL and Pixel 4 XL in the Android 11 beta program, so I was able to make the switch to the stable release as soon as it was available. But I get the “Your system is up to date” message when trying to check for an update on the Pixel 2 XL and Pixel 3a XL. Both phones are on Android 10 with the August 2020 security patch.
It’s not immediately clear why the Android 11 stable update is not available to Pixel phones in India, but it may have to do with carrier testing. Unlike the U.S., there’s no carrier model in India, and all phones sold in the country are unlocked versions. That said, local carriers Airtel and Jio have enabled Wi-Fi calling and eSIM in recent years, and it is likely the update is held up for additional carrier testing to make sure these features work as intended.
With plenty of great phones to choose from at all price points, India is a fiercely competitive market. Google doesn’t sell in huge numbers in the country, but it has carved out a niche for itself — particularly with the Pixel 3a series. But with the Pixel 4 series not launching in India last year and the Pixel 4a 5G or Pixel 5 not slated to debut in the country, the Pixel 4a is the only phone Google is launching in India this year. Even then, it won’t be available in the country until October.
The ability to install day-one Android updates is what makes the Pixel series stand out, and the fact that Indian users are missing out makes this situation particularly frustrating. If you’re using a Pixel in India, know that you might have to wait a little longer to get started with all the new features in Android 11. We’ve reached out to Google for comment, and will update the post once we hear back.
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Thanks for the tip Sumanth!
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