With face masks now compulsory in shops and on public transport in England, interacting with people is set to become slightly trickier.
Face masks not only make it harder to hear what people are saying, but can also make it more difficult to judge their mood.
Now, the team at Uncrowd has developed a handy chart that shows what 32 modes look like with a face mask on.
The moods range from happy to angry, as well as ‘WTF’, zoned out and disgusted.
Richard Hammond from Uncrowd said: “Good retailers can read their customers like a book, but if their mouths are hidden behind masks, it’s a bit harder to work out what they’re thinking and feeling. Our at-a-glance guide should help to check the mood of a customer.
“2020 vision was supposed to mean perfect eyesight. This year, with the pandemic and mask wearing, it’s taken on a slightly different meaning.”
The rules on face masks in England changed on Friday, and now mean that you must wear a covering while on public transport and in encloses spaces.
This includes shops, supermarkets, banks, shopping centres and post offices.
The UK government website explains: “Face coverings are required to be worn in any shops, including food shops and supermarkets, but are not required in hospitality settings, including restaurants with table service, bars, and pubs.
“They are also not required in entertainment venues (such as cinemas or casinos), visitor attractions (such as heritage sites or museums), exercise and sports venues (such as gyms).
“Where a shop is within another premises which does not require a face covering (such as a museum or other visitor attraction) they are required in the shop only.”